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Privacy Policy


A. Overview

In order to operate the HKWWW service and to reduce the risk of fraud, HKWWW ("HKWWW" or "we") must ask you to provide us information about yourself. This Privacy Policy describes the information we collect and how we use that information.

HKWWW takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Part C below, there are limited circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the HKWWW.com Web site, whether the services are offered by HKWWW, or by its subsidiaries.

If you have questions or concerns regarding this Privacy Policy, you should contact HKWWW by sales@hkwww.com.

By accepting the Privacy Policy in registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy will take effect on September 1, 2005. This Privacy Policy was last updated on October 08, 2005.

Please note that your personal information will be stored and processed on our computers in Hong Kong. The laws on holding personal data in Hong Kong may be less stringent than the laws of your country but HKWWW will hold and transmit your personal information in a safe, confidential and secure environment. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for the HKWWW service.

Notification of Changes
This policy may be revised over time as new features are added to the HKWWW service or as we incorporate suggestions from our customers. If we are going to use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner. Any material changes will be effective only after we provide you by e-mail with at least 30 days' notice of the amended Privacy Policy (if you have closed your HKWWW account, you will not be contacted to notify you of the amended Policy and your personal information will not be used or disclosed in this new manner).

We will post the amended Privacy Policy prominently on our Web site so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone. Please check the HKWWW Web site at www.hkwww.com at any time for the most current version of our Privacy Policy.

HKWWW Web site include links to third party Web sites. These sites are governed by their own privacy statements, and HKWWW is not responsible for their operations, including but not limited to their information practices. Users submitting information to or through these third party Web sites should review the privacy statement of these sites before providing them with personally identifiable information.

A Special Note About Children. Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.


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B. Information We Collect

Required Information
To open a HKWWW account, you must provide your name, address, phone number, and e-mail address. This required information is necessary for us to issue a new password if you forget or lose your password and to contact you should the need arise in administering your account.

Web Site Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the HKWWW Web site, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our Web site you visit while you are on the HKWWW site, the type of browser you use and the times you access our Web site. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with HKWWW. We do not track the Web sites that you visit before or after you leave the HKWWW site.

Our Use of "Cookies"
We send a "session cookie" to your computer if and when you log in to your HKWWW account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.

Customer Service Correspondence
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from HKWWW to you. We retain these records in order to measure and improve our customer service. We may, over time, delete these records if permitted by law.

Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.


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C. Our Use and Disclosure of Information

Internal Uses
We collect, store and process your personal information on servers located in Hong Kong. We use the information we collect about you in order 1) to provide our services, 2) to provide customer service, 3) to determine your eligibility to receive offers for special features or products, and 4) to improve our products and services.

We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.

Disclosure to Third Parties
HKWWW will not sell or rent any of your personally identifiable information to third parties. HKWWW will not share any of your personally identifiable information with third parties.

1. We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity.

2. We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.

3. We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).

4. We share aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users age. However, this aggregated information is not tied to personally identifiable information.

5. As with any other business, it is possible that HKWWW in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by HKWWW, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended as described in Section A above.

6. We share your information with Microsoft, our parent, subsidiaries and joint ventures to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.

Our Contacts with HKWWW Customers
We communicate with users on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use your e-mail address to confirm your opening of a HKWWW account, to send you notice of your orders to HKWWW, to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.

Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.


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D. Information Security

Information Security
HKWWW is committed to handling your customer information with high standards of information security. We restrict access to your personally identifiable information to employees who need to know that information in order to provide products or services to you.

The security of your HKWWW account also relies on your protection of your HKWWW password. You may not share your HKWWW password with anyone. HKWWW will never ask you to send your password or other sensitive information to us in an e-mail, though we may ask you to enter this type of information on the HKWWW website, which will always have a URL beginning with https://www.hkwww.com/.

Any e-mail or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL that does not begin with https://www.hkwww.com/ should be treated as unauthorized and suspicious and should be reported to HKWWW immediately. If you do share your HKWWW password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and your personal information, and you may be responsible for actions taken using your password. If you believe someone else has obtained access to your password, please change it immediately by logging in to your account at www.hkwww.com/ and changing your Profile settings, and also contact us right away as described in Section F below.


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E. Accessing and Changing Your Information

You can review the personal information you provided us and make any desired changes to such information, or to the settings for your HKWWW account, at any time by logging in to your account on the HKWWW Web site and changing your preferences in the "update your Account Information" page of the "Manage My Account" tab. You can also close your account by contact us as described in Section F below. If you close your HKWWW account, we will mark your account in our database as "Closed," but will keep your account information in our database. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. However, if you close your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, or as required by law.


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F. Contacting Us

If you have any questions about this privacy statement, HKWWW's information practices, you can contact us using this form (http://www.hkwww.com/microsoft/en/contactus.asp), call (852) 2570 5039 Monday through Friday between the hours of 9am and 6pm, or write us at:
Hong Kong World Wide Web Ltd.
Room 1806, Corn Yan Center, 3 Jupiter Street, North Point, Hong Kong.




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